Helpdesk

Phone support. remote sessions, and on-site support.

Our help desk team is at your service when you need them most. We offer remote assistance and on-site visits, utilizing resources such as our advanced ticketing system and customer knowledge base to resolve issues quickly and efficiently.

When you call Ethixa, our friendly, experienced technicians will open a ticket and gather the information needed to begin troubleshooting the issue. Customers on a managed services plan (such as the Watchman) with Ethixa will have most issues quickly resolved through remote desktop support, although we are available for on-site visits any time it is required.

At Ethixa, all of our staff are local, friendly, and ready to help.

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Helpdesk support is an important component of the Watchman, Ethixa’s managed IT services program.

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Need help quickly? We are ready to respond today!

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Call us at 610 871-3734 (1-866-7ETHIXA),
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Open 8 AM - 5 PM (Mon - Fri)
Always ready for emergencies!