Helpdesk
Phone support. remote sessions, and on-site support.
Phone support. remote sessions, and on-site support.
Our help desk team is at your service when you need them most. We offer remote assistance and on-site visits, utilizing resources such as our advanced ticketing system and customer knowledge base to resolve issues quickly and efficiently.
When you call Ethixa, our friendly, experienced technicians will open a ticket and gather the information needed to begin troubleshooting the issue. Customers on a managed services plan (such as the Watchman) with Ethixa will have most issues quickly resolved through remote desktop support, although we are available for on-site visits any time it is required.
At Ethixa, all of our staff are local, friendly, and ready to help.
Call us at 610 871-3734 (1-866-7ETHIXA),
or fill out the form.
Open 8 AM - 5 PM (Mon - Fri)
Always ready for emergencies!