Helpdesk Helpdesk

Helpdesk

Phone support. remote sessions, and on-site support.

Our help desk team is at your service when you need them most. We offer remote assistance and on-site visits, utilizing resources such as our advanced ticketing system and customer knowledge base to resolve issues quickly and efficiently.

When you call Ethixa, our friendly, experienced technicians will open a ticket and gather the information needed to begin troubleshooting the issue. Customers on a managed services plan (such as the Watchman) with Ethixa will have most issues quickly resolved through remote desktop support, although we are available for on-site visits any time it is required.

At Ethixa, all of our staff are local, friendly, and ready to help.

Helpdesk Helpdesk

Helpdesk support is an important component of the Watchman, Ethixa’s managed IT services program.

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Open 8 AM - 5 PM (Mon - Fri)
Always ready for emergencies!